Fluent Support Pro GPL v1.10.1 is a powerful, self-hosted WordPress support and helpdesk plugin designed for fast ticket management, unlimited agents, and seamless customer communication. With advanced automation, custom fields, email integration, Slack/Telegram replies, performance reports, and multi-product support, it’s perfect for agencies, online stores, and service providers seeking an efficient support solution.

Fluent Support Pro GPL Plugin Features

• Unlimited Tickets & Agents: Manage an unlimited number of support tickets and assign them to multiple agents with customizable permission levels.
• Fast & Modern SPA Interface: Built with VueJS and REST API for a smooth, fast-loading single-page application user experience.
• Custom Fields & Forms: Create tailored ticket forms with custom fields to gather all necessary customer information.
• Email Piping & Notifications: Convert emails to tickets and send customizable email notifications to keep customers and agents informed.
• Product-Based Support: Assign tickets and agents based on products to direct customers to the right support team.
• Workflow Automation: Automate repetitive tasks like ticket assignments, status changes, and follow-up reminders.
• Channels Integration: Reply to tickets via Slack, Telegram, and integrate with other communication tools to stay connected on the go.
• Internal Notes & Reply Templates: Streamline team communication with private notes and quick response templates.
• Performance Reporting: Monitor support team productivity, ticket volume, response times, and customer satisfaction metrics.
• Guest Ticket Submission: Allow customers to submit support tickets without registration for faster access.
• Role-Based Permissions: Control access levels for agents, managers, and administrators for secure support management.
• Highly Customizable & GDPR Ready: Adapt the support portal appearance to match your site branding and comply with privacy regulations.

Download Fluent Support Pro GPL